How an assessment works: from photo to opinion

Medically reviewed by the specialists of Looks Clinics · July 2026

Sending photos to a clinic feels like a big step for many people. This article shows exactly what happens next, so you know where you stand.

Step 1: you send three photos

Straight from the front, from the left and from the right, in daylight and with a relaxed face. The full instructions are on the photo assessment page. Good photos matter more than beautiful photos: the specialist needs to see the eyelid margin, the skin fold and the brow position.

Step 2: usability check

First we check whether the photos are sharp and usable. If not, you receive a short email explaining what to change. That is technique and logistics, not a medical judgement.

Step 3: the specialist assesses

A BIG-registered eyelid specialist personally reviews your photos and assesses: is there excess skin, does the eyelid margin sit at the right height, how do the brows sit, and are there signals that call for further examination. Because this is a remote medical assessment, the opinion is recorded in a secure patient record, as Dutch law requires.

Step 4: you receive the opinion

Within 24 to 48 hours you receive a written opinion by email, with an explanation. Three outcomes are possible: your situation fits upper eyelid surgery, it does not, or further examination or a consultation is needed first. Each outcome comes with honest advice on the next step. Not suitable means: no treatment offer.

What the opinion is not

A photo assessment is an expert first opinion, not a definitive diagnosis and not a replacement for a consultation. Before any treatment, an in-person assessment at the clinic always follows. And the opinion does not oblige you to anything: what you do with the advice is up to you.

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